Note: This tool should only be used by Eidoo Legacy (v1) users who need to recover funds from the old trading wallet.
To withdraw funds to the personal wallet proceed as follows:
- make sure you have imported your Eidoo Legacy wallet into Eidoo v2 (guide here)
- open this dapp https://hybrid-exchange-recovery.eidoo.io/ using your PC browser or the DApp browser included in Eidoo v2
- connect the Eidoo v2 wallet using the WalletConnect function (or by selecting the Metamask option, in case you are using the DApp browser)
- withdraw funds, selecting them one at a time using the "withdraw" button and confirming the transaction directly in the Eidoo v2 wallet
Once completed, the funds will be available within the personal wallet.
If you have any problems or clarifications, you can contact Eidoo Support via the Live Chat or Report services available in the Settings menu of the app.